Had a great experience ordering a custom gate from Davinci Metal Works. The design and ordering process was easy over both email and phone, and the gate shipped on time based on the original estimate. Unfortunately, the gate got dented during shipping to TX on one of the pieces of tubular frame for the gate door. We called Davinci about the dent and shared photos, and they promptly offered two different solutions to choose from to make it right, both of which we felt were very generous and a sign of a company that values customer service. The gate looks awesome and we're very pleased with the result.